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Learn about the expected delivery changes for USPS Priority Mail and First Class Package Services.

Painful Pleasures takes great care to package and ship your items carefully through our trusted carriers, USPS, UPS, FedEx, and DHL.  Painful Pleasures takes no responsibility for damages to packages after it arrives to its final destination indicated on the Painful Pleasures Order (Shipping Address).

If you are in the area, stop by and check out our Studio and pick up your order while you're at it. We only have a few rules in picking up your order.

Learn about the Payment Methods Painful Pleasures accepts in its Retail, Wholesale & Distributor Stores.

Learn how to pay any outstanding balance you may have with Painful Pleasures.

Need to wire money to complete payment?  See the details of Bank Wire Transfers here.

Placed an order and now need to track it? Track your order by clicking the link in the top right, Track Order.

Check your order status by logging into your account. If you do not have an account, check your email or email us at support@painfulpleasures.com.

Did you receive confirmation of delivery and you never received it? Learn what to do if your package has been lost.