October 02, 2020
We are now operating at 1–2 day service levels. Thank you for your continued patience and support.
July 10, 2020
Orders are delayed due to the impact of COVID-19. We are working hard to deliver items as soon as possible, while keeping our employees and community safe. Please allow up to 3 weeks for your package to arrive. Outside of the U.S., please allow up to 6 weeks.
May 21, 2020
Possible Package Delay. We are working hard to continue to recover along with you and your business. As the country opens back up, there will be a delay in package delivery, it could be a day or a few days late depending on staffing. We don't have a full workforce yet, we're working hard to get everyone back in and keep everyone safe at the same time! Thank you for your continued patience.
April 28, 2020
April 22, 2020
Please be advised of expected delivery changes for USPS Priority Mail and First Class package services per the notice below.
For additional support, please don't hesitate to contact us at [email protected]
March 28, 2020
In light of these uncertain times, I wanted to take a moment and provide an update on PainfulPleasures.
PainfulPleasures continues to operate its distribution business (including medical supplies), so that we can serve our community during the COVID-19 pandemic. Our website and customer service center are fully functional; we encourage you to stay in touch and let us know your needs. Importantly, the latest CDC and governmental guidelines are being followed in order to improve our health and safety standards.
We appreciate your continued patronage of PainfulPleasures. We want you to know we are here to support you, and are confident that our industry will emerge from this period stronger and more unified than before!