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Learn about the expected delivery changes for USPS Priority Mail and First Class Package Services.

Painful Pleasures takes great care to package and ship your items carefully through our trusted carriers, USPS, UPS, FedEx, and DHL.  Painful Pleasures takes no responsibility for damages to packages after it arrives to its final destination indicated on the Painful Pleasures Order (Shipping Address).

If you are in the area, stop by and check out our Studio and pick up your order while you're at it. We only have a few rules in picking up your order.

Learn about the Payment Methods Painful Pleasures accepts in its Retail, Wholesale & Distributor Stores.

Learn how to pay any outstanding balance you may have with Painful Pleasures.

Need to wire money to complete payment?  See the details of Bank Wire Transfers here.

Placed an order and now need to track it? Track your order by clicking the link in the top right, Track Order.

Check your order status by logging into your account. If you do not have an account, check your email or email us at support@painfulpleasures.com.

Did you receive confirmation of delivery and you never received it? Learn what to do if your package has been lost.

If you need to get a hold of us, you can call, email, or stop by.

If you are experiencing any technical issues with the site, we would like to hear about them.

Download all products found at PainfulPleasures.com to a spreadsheet.

Painful Pleasures doesn't offer a print catalog at this time, but our full product catalog is available online, with everything you need for yourself or your shop just a click away. We're proud to offer one of the world's largest selections of body jewelry, with more style, length and gauge options than you'll find nearly anywhere else online. 

If you want to purchase body jewelry, tattoo or piercing supplies, apparel, or other products from Painfulpleasures.com, it's easy. You have a number of options. You can browse and order online or you can give us a call and we can take your order over the phone.

You've placed an order and want to cancel it? Learn how to cancel your order here.

If you have placed an order and would like to make a change. Learn how to do so here.

Learn how to checkout with an account and as a guest.

Learn how to use Store Credits and Coupons.

We offer several different options depending on a few different factors, including your business status and how much you buy.  You can shop in three different stores on www.painfulpleasures.com, Retail, Wholesale, or Distributor. 

Painful Pleasures manufactures Custom Made Items under the Painful Pleasures, Limitless, Unbreakable, and Elementals Evolved out of its Machine Shop in Hanover, MD. 

The main benefit of creating an account with Painful Pleasures is being able to check your order history.  Find out how to check your order history.

Learn how to Create, Edit, Add Wish List Items, and Share Wish Lists.

Painful Pleasures has about 98% of all the products online in inventory and ready to ship immediately.   We strive to keep an accurate online inventory count.

We provide weekly discounts across social media, the website, and weekly enews. If you miss one of those, check out our ongoing discount coupons here.

Painful Pleasures is proud to offer one of the most informative piercing and tattoo websites in the world and wholesale supplies, including piercing and tattoo supplies, body jewelry, alternative apparel, and more. Our online community provides a range of resources to piercing and tattoo enthusiasts, and our online stores serve industry professionals and retail customers alike, all of whom can benefit from our extensive selection of wholesale-priced products. The key to our success is how easy we make it for people to find exactly what they want and need.

We do take phone orders, so if you would prefer, give us a call at 410-712-0145 and we can take your order over the phone.

Need help determining which shipping option you should choose? This article summarizes all of Painful Pleasures shipping options, estimated delivery times and exceptions for specific countries.

The security of your personal information is very important to us. We never sell or rent your personal information to any third parties under any circumstances.

Painful Pleasures, Inc. and/or its affiliates (“Painful Pleasures”) provide website features and other products and services to you when you visit or shop at www.painfulpleasures.com, or related or affiliated websites owned by Painful Pleasures (the “Services”).  Painful Pleasures provides these Services subject to the following conditions.